Pending Approvals

Overview

Authority Level: All user levels. Level 9 and Level 10 administrators will see all pages pending approval by any user in the report. User levels 0 through 8 will only see pages pending their approval.

Pending Approvals Report

The Pending Approvals report lists all of content currently in the workflow awaiting approval. This report can be found by navigating to Reports > Pending Approvals. For each report item, the report shows the file type with a file path, the name of the user who sent the file for approval, the name of the approver, and the date the file was sent for approval. From the Actions menu, users can publish, decline, reassign, check-in, or view a page.  

In the Pending Approvals report , users can:

  • See a list of the files pending approval
  • Filter results by Path, who the approver is, or who submitted the file for approval
  • Sort results by: Date, From, Path, To
  • Click the linked file name to bring up the Actions menu and select an option

Actions Menu

Every file submitted for review has options that will appear upon selecting it. The options on the Actions menu include:

  • Publish (Shown when the file has been sent to the currently logged-in administrator for approval)
  • Decline (Shown when the file has been sent to the currently logged-in administrator for approval)
  • Reassign 
  • Check In
  • View

Actions Menu

Publish

If the file selected is waiting for approval from the current user, then the option to Publish is available. 

Publish Modal

Choosing Publish displays the Publish modal for the page, which has three sections where publishing options can be configured:

  • Version description
  • Final Check. The specific checks available depend on those determined in the site settings. Note that if Final Check has been enforced for the account, the page may not be able to be published if Final Check returns any errors.
  • Options. Includes choosing the publish target, scheduling a publish, and social media options.

Reassign

When a file is reassigned, it is removed from the approver′s workflow and placed in the workflow of another user.

To reassign a file:

  1. Select a file and from the Actions menu, choose Reassign.
  2. From the Reassign Approval modal, choose the new approver from the list of users provided. It is important to note here that only Level 9 and 10 administrators and users who have access to that page are shown in the drop-down menu.
  3. Enter a message (which can be toggled to be Private or Public) and select Reassign. A message is not mandatory, but if left blank it will be auto-populated with a phrase indicating the reassignment.
    Reassign Approval
  4. After the page has been reassigned, the approver for the page is changed and this is reflected in the Workflow list view. An internal message is sent to the new approver notifying them that a new page is awaiting approval. The user who originally sent the page also receives a message in the system notifying them that the approver has been changed.

Check In

Choosing Check In removes the page from the workflow and checks it back in to the system.

The changes made to the file are saved, but it is not automatically published. The page must be published for the changes to be updated on the public-facing web site.

Decline

If the file selected is waiting for approval from the current user, then the option to Decline is available.

Decline Modal

Decline removes the file from the approver′s workflow and sends the file back to the original sender for further editing and changes. A message may also be included with a decline. Once an approval has been successfully declined, a message is sent to the recipient's inbox internal to OU Campus indicating that their request for approval was denied.

View

Selecting View brings up a preview of how the page will appear. When previewing a page that is in a workflow you are part of, different options may be available depending on the page's status.

If the page has been submitted to you for approval, the options to decline or publish it will also appear.

Preview Publish Options

Messages

If a page has messages in its workflow, a notification will appear at the top of the screen indicating the number and senders of messages. Selecting this notification will bring up all messages associated with the workflow, with the option to respond either privately or publicly.

Message Notification

Messages Screen

To change the audience of a message, select the avatar to the left of the new message field; a dropdown will appear with all users involved in the workflow. Selecting one user will create a private message that only the sender and recipient can see, which will be highlighted in yellow. Selecting "All Participants" will create a public message, highlighted in blue, that can be seen by all members of the workflow.