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LAST UPDATED
4/29/2014

Supported Browsers

Here is a list of the browsers and release versions that are currently supported and tested for use with the OU Campus interface. Please note that this list is not related to the browsers that an institution may choose to support for visitors to web sites that are managed in OU Campus

Currently the following browsers are supported:

Browser Versions
Microsoft Internet Explorer 8*, 9
Mozilla Firefox 27, 28, 29
Google Chrome 32, 33, 34
Apple Safari 6.0.x, 6.1, 7.0.x

 

Internet Explorer 10 and 11 are not certified for use with OU Campus v9. IE10 is certified for use with OU Campus v10. IE11 is being tested for compliance with OU Campus v10. For v9, Internet Explorer can be run in Emulation mode. Make the Menu bar available by clicking alt within the browser (or right-click the top of the browser). From the Tools menu > F12 Developer Tools (or press F12), and for User agent string choose Internet Explorer 9.

With Internet Explorer 8, when enabling the HTML5 Schema setting for a site, IE 8 will not create a line of text by pressing return after an HTML5 tag (e.g., article, section) is created. In this case create an extra new line (press return twice) then move the cursor one line up before adding the new HTML5 tag.

Once a browser is certified, OmniUpdate will support the current release of the listed browsers and up to 2 versions back (until the oldest of the 3 drops below 5% of that browser's user base). We regularly monitor the browser/version usage of OU Campus by all of our SaaS user base. All other older versions of the currently supported browsers fall below 1% of OU Campus user share. Opera is not supported as it is less than 0.03% of OU Campus users. New, major releases of a browser are supported after they have been formally released by the vendor, and they have been thoroughly tested by our development and QA test teams. 

In order to continue to improve the OU Campus UI and deliver more sophisticated features and performance, OmniUpdate continues to harness the latest improvements in web browser technology (HTML5, CSS3, and more). 

What “dropped support” means. For example: OmniUpdate no longer specifically codes for IE 7 what would be needed to allow a given OU Campus feature to operate properly in this old browser. We no longer test OU Campus on this old browser. This also applies to all other versions of browsers below the supported levels posted above. New features may use technology that is not supported by older browsers, making it possible that the feature will not work as expected on those browser versions.

Important Note: Support for various browser versions for the OU Campus user interface does NOT affect what browsers you choose to support on your web sites, from a visitor's perspective. Changes in OU Campus browser support ONLY affect users, editors, and admins of the OU Campus interface. So, if you have a visitor base that requires that you support IE 7 or Firefox 3.6.X with your web site pages, you can continue to do so, even though we no longer support these old browser versions for use with the OU Campus interface.

For more information about troubleshooting browsers with the Java plug-in, and the Image Editor, see:

Troubleshooting Java

With OS X 2013-005 Update

Apple released Java for OS X 2013-005 on October 15th 2013, which uninstalls the Apple-provided Java applet plug-in from all web browsers. Once the update has completed, a user needs to re-install the Java plug-in. When encountering an item that requires the plug in, click on the region labeled “Missing plug-in” to download the latest version of the Java applet plug-in from Oracle.

Once updated, both the Safari and Firefox browsers can utilize OU Campus functionality that uses Java, such as the Image Editor. Chrome for Mac does not support Java 7 as it is a 32-bit browser.

For more information:

Java Downloads: http://www.java.com/en/download/manual.jsp

Apple Support Info: http://support.apple.com/kb/HT5717

Apple Support Download: http://support.apple.com/kb/dl1572

Setting Up Firefox Browser

Mozilla has configured Firefox to protect users' private information, because of this, the default Firefox settings prevent scripts from using the Cut, Copy, and Paste command buttons in the WYSIWYG toolbar. The keyboard short-cuts that correspond to these buttons do function as expected. To enable theses toolbar buttons for use with Firefox, the browser preferences must be modified. Please note that configuring Firefox to allow this is not for the novice user. We have no other work-around to this.

Setting up Firefox Browser


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