Emergency Alerts

Overview

Emergency Alerts allows administrators to quickly and easily create custom emergency announcements that are prominently displayed on the homepage of the website. The module can be accessed from the desktop version of OU Campus and OU Campus for Mobile, so administrators can post an alert while on the go if necessary.

Emergency Alerts Main Screen

Emergency Alerts can be purchased from the Marketplace. Once activated, the Emergency Alerts screen can be found under the Add-Ons menu in the Global Navigation bar.

Emergency Alerts in the Add-Ons Menu

Alerts are posted on a site-by-site basis and cannot be shared across an entire account. By default, Emergency Alerts will be available to level 9 and 10 administrators only, though this can be changed via group access.

Active Alert

The Active Alert screen will display the current alert, or, if there is none, give you the option to create a new one. 

No Active Alert screen

Selecting New Alert will bring you to the New Alert Screen.

New Alert Screen

The New Alert creation form contains the following fields:

  • Severity: Choose a severity level for the alert; options are Announcement, Warning, or Emergency. Keep in mind that alerts may look different depending on how they are configured for your institution. Required.

Example of an Announcement Alert

Example of an Announcement

Example of a Warning Alert

Example of a Warning

Example of an Emergency Alert

Example of an Emergency Alert

  • Title: Type a title for your alert. Required.
  • Subtitle: Type a subtitle for your alert. Optional.
  • Description: Provide for information about the event or emergency. Required.
  • Date and Time: Select the date and time that the event referred to in the alert occurred. You can use the current date and time, or select Custom to choose another. Required.
  • URL: If there is a news article or other web page you wish to link to, place the URL here. Optional.
  • Social Media: If you have Facebook and/or Twitter accounts configured with your OU Campus account, you can select which ones you want to have a post generated as the alert is published. Selected accounts will automatically be enabled for updates on that alert. Optional.
    • When publishing an alert to a social media channel, only the title and link are published, not the description, severity, or subtitle.

Once you have filled out the fields, select Publish to publish the alert. It will now display in the Active Alert screen. 

Once an alert is active, it can be edited, deleted, or archived. Selecting Edit brings up the same fields as when you created the alert. Selecting Delete removes it permanently. Selecting Archive takes the alert down from the website and moves it to the Archived Alerts folder, from where it can potentially be restored.

There can only be one alert active at a time. 

Updating an Active Alert

After an initial alert has been posted, administrators can post updates to it as well by selecting the New Update button at the bottom of the Active Alert screen. 

Updates contain the following fields, with the same functionality as they did when creating a new alert:

  • Title
  • Description
  • Date and Time
  • URL
  • Social Media

Select Publish to publish the update. Updates can be edited and deleted. If the original alert is archived, any attached updates are archived with it as well. An alert can be updated multiple times.

In the Active Alert screen, updates will display below the original alert. How updates display in regards to the pop-up or banner alert is configured per each implementation of Emergency Alerts. 

Archived Alerts

Once archived, alerts are stored here. 

Archived Alerts

 

Selecting an alert lets you view it and any updates it might have had, as well as the option to Set as Active or Delete. An archived alert cannot be Set as Active if there is already an active alert in place. Deleting an archived alert removes it permanently. 

Settings

Settings controls who can access Emergency Alerts and which Facebook and Twitter profiles can have alerts posted on them. 

Settings Menu of Emergency Alerts

Settings contains the following fields:

  • Group Access: Determines the group of users who will be able to access the module from the Add-Ons menu. The default is (Administrators Only), which includes all level 9 and 10 administrators.
  • Notified Users: Determines the group of users who will receive email notifications from OU Campus when an alert is posted or when an update is made to an active alert. The default is (Administrators Only), which includes all level 9 and 10 administrators.
  • Social Media: Lists all Facebook and Twitter accounts that have been linked with the site from the Setup menu. Activating a social media account will have that account appear as an option when creating an alert or update.This only allows that account to appear as an option; users still need to select the account when making the alert or update itself.

Send Feedback

Your continued feedback is very important to us as we strive to improve Emergency Alerts and the OU Campus user experience! The Send Feedback screen lets you rate the module and give us your feedback on how it has worked for you.

Feedback for Emergency Alerts

 

OU Campus Setup

In addition to the Emergency Alerts interface, two pages will be added to your website as typical PCF files in a location of your choice. Each of these pages contains a script, one that displays the active alert (if applicable), and one that lists any archived alerts. These pages must be initially published after Emergency Alerts is implemented, but after that will be automatically updated as alerts are. 

An ou-alerts folder will also be created, to store xml files and allow users who don't have the ability to publish directly to the production server to publish alerts. This folder must be named ou-alerts and be located at the root of the site.