Help Menu

Overview 

The version 10 Support Site is just one way to obtain information about using the OU Campus CMS. The Help menu, found on the right-hand side of the global navigation Bar, provides links to some of the other support resources available to users.

Help Menu

The Help menu includes:

  • Support: Provides a link to the Support Site.
  • Community: Links to the OmniUpdate Community Network (OCN). Members of the active OmniUpdate Community Network (OCN) include both staff and OU Campus administrators and users.
  • Feedback: Links to the New Features and Feedback Forum. The Feedback Forum provides a way to offer a suggestion for a new feature or improved functionality for an existing feature for OU Campus.
  • Release Notes: Provides the most currently released version, date of release, and a bit of information about any resolved issues, changes and new features.

For additional support, the in-house technical support team that can be contacted via phone at (800) 362-2605, option 2, through the Help Desk ticket system, or via email (emails sent to support automatically create tickets in the OmniUpdate Help Desk).

For more information about contacting Support, refer to the Contact Support PDF guide.